Our staff.

Patient Service Representatives are those employees who greet you as you enter the clinic, check you in for your appointment or out following your appointment, receive and send medical information including checking insurance eligibility and benefits and are the employees you first speak with when you contact us by phone.   They are:

  • Bing Berry, Patient Service Representative
  • Sue Sumner, Patient Service Representative
  • Monica Certain, Patient Service Representative
  • Shay Wysinger, Patient Service Representative
  • Kate Everly, Insurance Coordinator
  • April Lont, Surgery & Procedure Scheduling 425.275.5580

Clinical Support Staff- The clinic could not run without the employees who clinically support the physicians, the physician assistants and naturopathic physicians.  These key employees are:

  • Skylar Liles, CMA for Dr. Jacoby
  • Jamie Vallejo, CMA for Dr. Downey
  • Linda Miedema, CMA for Dr. Walters
  • Diane Rocha, CMA for Dr. Roddy
  • Sara Rath, CMA for Mandi Bainton, PA-C
  • Pascale Critchley, CMA – Float
UNW Ambulatory Surgery Center
  • Geri Quintanilla, RN
  • Teresa Willcocks, Surgery Tech

Patient Business Services – This department is responsible for billing and collecting from insurance companies and patients.  They strive to make sure claims are processed accurately and timely, that the insurance company pays correctly and that payments are posted accurately.  In addition, they work with patients needing to establish payment plans or needing help understanding their insurance benefits.  These employees are:

  • Mallory Mihara
  • Janette Carlson

Other Administrative Staff

  • Lindsay Freeman, Administrator 425.275.5547
  • Arlana Helle, Bookkeeper

We are all proud to be of service to our patients.