Patient Service Representatives are those employees who greet you as you enter the clinic, check you in for your appointment or out following your appointment, receive and send medical information including checking insurance eligibility and benefits and are the employees you first speak with when you contact us by phone. They are:
- Bing Berry
- Linda Deller
- Brenda Frieboes
- Faye Connor
- Hortensia Murillo
- Rachelle Brookins
- Leslie Wilkenberg
- Susan Sumner
- Judy Tyer – Medical Release of Information
- Lindsay Goad-Surgery Scheduling 425-275-5558
- Heather Stipkovich, IT Software Support, float
- Gail Hall, Manager 425-275-5561
Clinical Support Staff- The clinic could not run without the employees who clinically support the physicians, the physician assistants and naturopathic physicians. These key employees are:
- Skylar Liles, CMA Dr. Jacoby
- Jessi Thompson, LPN Dr. Jacoby/Float
- Jamie Vallejo, CMA Dr. Downey
- Becki Margeson, MA Dr. Walters
- Sherry Mulbach, MA Dr. Roddy
- Tracy Belt, MA Dr. Vanasupa
- Pascale Critchley, MA, Lead Float
- Kristen Nelson, MA
- Destini Ramm, RN Urodynamics, Injection therapy, chronic catheter management
- Rick Parker, CT, RT Imaging
Patient Business Services – This department is responsible for billing and collecting from insurance companies and patients. They strive to make sure claims are processed accurately and timely, that the insurance company pays correctly and that payments are posted accurately. In addition, they work with patients needing to establish payment plans or needing help understanding their insurance benefits. These employees are:
- Candice Hollenbeck
- Mallory Mihari
Other Administrative Staff
- Sarah Weese
- Candace Chapman, CMPE, Administrator 425-275-5547
We are all proud to be of service to our patients.